Generally clients like our speed, our value and the fact that we are experienced and can anticipate and avoid common problems. They also like that we enjoy innovating in online research although bringing valid new research products to life doesn't happen overnight (to manage expectations..)
We'll always comment on questionnaires we receive (as we don't want our panel to receive anything other than the best surveys) - normally clients love this but a couple of clients have not liked it over the past few years!
I just wanted to get in touch to thank you for the amazing work you did on the infidelity survey. The piece went down really well.
When we’re looking to do another survey (hopefully with a bit more notice next time!), we’ll be sure to come to you!
Research Manager - News of the World
"Overall, I find Fly Research better & faster at executing non-standard surveys to a top quality standard!"
Independent Strategic Consultant, Padua Strategy
“I thought that the service was incredibly quick and very insightful“
Marketing, Ogilvy Group
“we found it very useful“
Marketing, American Express
“Excellent. Fantastic. V efficient! Thanks”
Senior Consultant, LEK
“We regularly work with MORI, NOP et al and I just wanted to let you know that we found the filters really useful and as a result have recommended your services to Firefly“
Senior Account Director, Firefly Communications
“Brilliant! The results proved what we'd hoped and the service is very slick indeed“
Director, Masius
“this is good information“
Head of Interactive, ITV.co.uk
“I’ve never seen anything like it”
Account Director, Moonfish
“We were extremely pleased with the results of this research. We gained insight into how young women use their hair grooming products and what other features they’d be looking for in future purchases. We gained valuable feedback into brand awareness and preferences too. In particular, the images we received gave us information we’d never have received using other research techniques. We’ve been able to use the feedback to develop new product ideas and we’ll certainly be working with Q Research again to understand our youth audience.” Rebecca Ashley, BDH\TBWA Manchester
"The Grocer commissioned Q to survey young people about junk food and children's obesity. With Q’s clever access to this young audience via mobile phones, The Grocer was able to publish agenda-setting research which resulted, ultimately, in a two-hour meeting with the public health minister at the Department of Health. It also led to a reformulation of the Nutrient Profile Model, allowing whole milk and a number of breakfast cereals to escape the advertising ban”.
Adam Leyland, Editor, The Grocer
“We were very impressed with the service that Q offers. First, we are glad that the service exists - we believe that it is absolutely the best way to connect with our target consumers. Second, we are impressed with the way the service is delivered – we place a lot of trust in the methodology. Importantly, it is absolutely transparent.
Since we first worked with Q they have been able to respond to our needs and suggest new innovative solutions, a number of which we have recently been able to commission.”
James Buchanan, Managing Director, Iris Consulting
“We've been really impressed with Q Research so far which is why we’ve worked with you on many different projects. Online research by mobile phones really does work.”
James McCoy, Head of Consumer Research, Mintel