Overview
- Real time quantitative (and qualitative) feedback for workshops or board meetings for organisations that want to be closer to their customers, shareholders or voters.
Client Benefits
- Immediate quantitiative feedback
- Better use of time of managers in workshops
- Faster evolution of entire organisation...saves time on argument and guestimation that can be spent more productively
- Ensures decisions are more broadly owned by the whole company as customer input can be spun out instantly to departments beyond marketing.
Pricing Considerations
- Charged at £2,000 for a half day session, plus sample costs.
- £4,000 for a full day session
How does it work?
- Fly personnel sits in workshop and channels questions to a "pre rolled" sample of 200-500 relevant customers.
- Responses are shown coming back in real time (when quantitative).
- Qualitative responses shown as they come in too but batched.
Deliverable
- Live data and advice on the day
- For an extra fee of £750 will write up the responses with suggestions.
Contact Us
- Call our Research Director Ian Davidson on +44 (0) 20 3002 6809
Shortlisted for eConsultancy's Customer Insight Product of the Year 2009